Can I reserve a specific spot in class?

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• How many points do I need to book a class?

  The number of points needed to book a class varies based on a variety of factors including the studio, class availability, class time, and more. In short, the more popular a class, the more points you will need to book that class. Prior to confirming ...

• How close to the class start time can I book?

  There is currently no cut-off time when booking a class using XPASS points. However, please arrive at the studio 10 to 15 minutes prior to the class start time for your safety and the safety of others.

• What if I am running late to class?

  Your safety is our priority. You will not be permitted to join a class late, even if it just a few minutes. It is always recommended that you arrive 10 to 15 minutes prior to the class start time, giving you time to store your belongings, get set up ...

• I accidentally booked a class that starts in less than 12 hours. What do I do?

  Class bookings are a two-step process giving you time to review and confirm the desired studio, date, and time. If you mistakenly book a class, please cancel it. While we understand mistakes happen, your cancellation will still be subject to the late ...

• I have class scheduled but the weather is bad. What do I do?

  Inclimate weather can be unexpected and make it difficult to travel to a studio. It is recommended you contact the studio to confirm the studio is open and the class will be held as scheduled. If desired, please cancel your reservation and remember ...